RETURN & EXCHANGE POLICY
Your satisfaction matters to us. If you are not completely satisfied with your purchase, you may request a return or exchange under the following conditions:
RETURN & EXCHANGE
Contact us within 7 days of receiving your order.
The item must be unused, unwashed, unworn, and unaltered.
Original tags and packaging must be intact.
Exchanges are subject to product and size availability.
Sale or discounted items can only be exchanged if they are damaged, defective, or incorrect.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and share clear pictures. We will arrange a replacement at no additional delivery cost.
REFUNDS
Refunds are available only for eligible returns or when a replacement is unavailable. Approved refunds will be processed within 5–7 working days. COD refunds will be transferred to the customer’s provided bank account.
DELIVERY CHARGES
Return or exchange delivery charges will be paid by the customer. If the item received is damaged, defective, or incorrect, Prestigious Apparel will cover the delivery charges.
ORDER CANCELLATION
Orders may be cancelled before dispatch. Once dispatched, an order cannot be cancelled.
For assistance, contact us on WhatsApp:
0301-2789444
Prestigious Apparel